Sarjen Systems

Life-sciences software house whose PvEdge safety database offers AI-assisted case processing and pharmacovigilance workflows.

Sarjen Systems, founded in 1998 and headquartered in Ahmedabad, India, is an established life-sciences software company whose PvEdge product provides a safety database with AI-assisted ICSR case processing, alongside regulatory and compliance products such as KnowledgeNET. The company reports roughly 350 employees and users across 50+ countries, and holds ISO 9001:2015 quality certification — a quality-management credential rather than a security certification, so request security and Part 11 validation evidence separately. Pricing tends to be competitive relative to Western safety databases; support model and time-zone coverage are worth probing.

Headquarters
Ahmedabad, India
Founded
1998
Deployment options
cloud
Website
https://www.sarjen.com
LinkedIn
https://www.linkedin.com/company/sarjen-system-pvt--ltd-

Categories

AI Use Cases

  • Case Processing Automation

Vendor Scorecard

50% — Partial coverage. Coverage score — how completely Atlas documents Sarjen Systems across 7 buyer-evaluation areas. Reflects available Atlas data, not solution quality.

Compliance & Validation — Not documented by Atlas

Ask the vendor: Which compliance certifications (HIPAA, 21 CFR Part 11, SOC 2, GxP) do you hold?

Deployment & Hosting — Documented

cloud

Pricing Transparency — Not documented by Atlas

Ask the vendor: What is your pricing model, and what drives total cost of ownership?

Implementation & Onboarding — Not documented by Atlas

Ask the vendor: What is a realistic implementation timeline, and what onboarding support is included?

Organization & Role Fit — Documented

Biotech Startup, Mid-Size Biotech, CRO / CDMO, Pharmacovigilance, Regulatory Affairs

Solution Scope — Documented

Adverse Event Detection

Company Viability — Partially documented

Private, Founded 1998

Always ask the vendor

Not captured in Atlas data — confirm directly. Excluded from the score above.

Data Rights & IP

Who owns model outputs? Is our proprietary data used to train models others can access, and where does our data reside?

Model Credibility & Explainability

Can you share validation studies or benchmarks, explain how the model reaches its conclusions, and describe how bias and drift are monitored?

Questions to Ask This Vendor

  • What security certifications and Part 11 validation evidence can be provided?
  • Which PvEdge AI features are in production, and how are they validated?
  • What do support SLAs and time-zone coverage look like for our region?
  • Can we speak to reference customers using PvEdge at our case volume?